As we know about QuickBooks Online is a popular accounting program that helps to manage all over companies payroll, expenses and financial transactions. Along with this, you might not be aware, but “QuickBooks Online“ is also a kind of error. Which we can also call “QuickBooks Online Delivery Server Down” error. Sometimes, while we are sending invoices or sales forms through email to your clients, the “QuickBooks Online Delivery Server Down” message occurs. When QuickBooks can’t connect to the email server, at that moment an error message pops up: “Delivery Server Down”. Now you must be thinking that what are some ways to avoid this error? So let us give you all the information about this error.
What Does QuickBooks Online Delivery Server Down?
When users are unable to access QuickBooks, the issue is referred to as “QuickBooks Online Delivery Server down”.In simple terms, we can say that this error occurs when the QuickBooks application can not load and keeps buffering. This message usually appears when multiple processes are going on earlier, while we continue to send emails, documents and invoices, which is why this message occurs. Sometimes, when QuickBooks can’t properly connect with the email server that issue arises.
What Causes are QuickBooks Online Delivery Server Down Error?
When QuickBooks can’t attach to the email server, typically the QuickBooks Online Delivery Server Down. The error doesn’t need to occur only while sending emails and invoices, this message can also appear due to a lack of proper internet connectivity and server issues etc. Let’s talk about it in detail.
- Network Problem – If you have to send anything like an email or a document, you have to need a stable internet connection first.
- Email Setting – When the email server runs slow and you have the wrong email address format and location, there is a problem in sending emails.
- Attachments – Sending emails and sales forms with improperly formatted on the wrong location can also result in the error.
- Antivirus – Sometimes, antivirus software is blocking your QuickBooks accessibility to the necessary email sports.
- Security Blocks – Due to spam and other security reasons, QuickBooks might temporarily block your email address.
Step-by-Step Guide to Fix Error QuickBooks Online Delivery Server Down
How can we resolve this error? Initially, this question comes to everyone’s mind and how much time it will take to fix the error. Depending on their causes, simple issues such as incorrect configuration and minor internet connectivity problems can take a few minutes to several hours to resolve. While large and Complex issues like any updates and server-side problems, require at most a day to resolve. Let’s understand how to fix this error.
Step 1: Set Printing and PDF Output Settings
The first step is to set up your printing and PDF settings. If there is a flaw in the settings of both of these, then the server can go down. To resolve this, follow these steps one by one.
Adjust Settings for Adobe Acrobat
- You need to choose the actual size first.
- Then manage the page size to actual size.
- Oriented must be set to automatic.
- And select paper source by PDF page size.
Configure Browser PDF Setting.
- Go To Google Chrome
- Then Click on Settings
- Scroll down and click Advanced.
- Choose content setting, then select PDF document.
- Then click on the downlaods PDF files.
Step 2: Check the Sales Form Email Settings
In this Step, we will rectify whether your sales forms are correctly arranged for email delivery or not.
- You need to go to settings first
- Choose Account and Settings
- Then, click on the sales tab.
- And select the Online Delivery.
- Check the box next to PDF Attached, then save it.
- Click on finish.
Step 3: Correct your Invoice Format
Hope Your Invoice format must be error-free by deleting any special characters. To avoid this issue, follow these steps properly.
- Open your active invoice or create a new one.
- If any special character is in the invoice format, remove it.
- Then check all these fields – email ID, attachment name, message and description.
- Hope these fields contain special characters.
Step 4: Check and accurate Location Email Address
Check whether your correct email address is linked to the accurate location for customers or not.
- You need to go settings tab first.
- Select the correct location from the list.
- Find the location linked to the invoice.
- After that, click on Edit.
- Check the email address properly. Does this location have a unique email address for interacting with customers or not?
- If you need to update your email address, then do it.
- To apply the changes, you can save them.
Step 5: Email Formatting Correction
You need to check that your email address is correctly formatted.
- Choose Accounts and Settings.
- Then go to the Company tab.
- After that, Click on the Company Info.
- Your format should look like this format – for Example, XYZCompany@company.com.
- If needed to change the email address or update, then do it.
- Sending the invoice, press enter.
Step 6: Verify your email address settings
Checked your email settings and confirmed whether your email settings are correct or not in QuickBooks. To verify your email settings, follow these steps.
- Open Your Email settings.
- To select the company tab, you need to go to Account and Settings.
- Then, open the Communication section and you need to click edit in the Email column.
- Enter your Email or username with password.
- Check all the details and confirm.
- After that, click on the save button.
- If delivery issues are fixed then you can try sending the invoices again.
Conclusion
We have tried our best to make sure that you understand how to fix the QuickBooks “Delivery Server Down Error”. Sometimes, this issue takes a long time to fix like from a few minutes to several hours. During the side-server is down and internet connectivity. If you are encountering this problem, there’s no need to be concerned. In this blog, we describe all the steps with full informations. Understand each step carefully and resolve this error.
